WLAN Troubleshooting Consultation

Wireless Services delivered to you.

The use of our wireless tools streamlines what was once a fully in-person engagement.

Wi-Fi is the heart of your business. Accurate troubleshooting and optimizing performance will ensure your Wi-Fi network never skips a beat.

How many of your user complaints are intermittent issues, sporadic events, inconsistent reporting of trouble events, and are not repeatable?

  • Collaborate with the Pros.
  • Define the issues.
  • Dial it in.

It is a Performance or Security issue.

To determine the cause of most Wi-Fi problems it is necessary to:

  • Identify and locate individual sources of RF interference, including non-WLAN devices
  • Breakdown the most likely causes
  • perform tests to isolate and verify those causes
  • Create a remediation plan
  • Document, document, document
  • Create a final report for the entire process
  • Perform ongoing monitoring of the WLAN to allow proactive intervention of future troubleshooting issues

Having issues with your existing network? We can help.

WiTS Pros can collaborate with you and your team on-site to help or virtually with real-time discussions while viewing data collected by on-site personnel. WiTS Pros can help:

  • Distinguish your WLAN problems based on priority, type, and function.
  • Select suitable diagnostic tools according to the roles and abilities of your WLAN staff.
  • Test with Customer provided devices: Wi-Fi connectivity and roaming performance
  • Determine the proper remediation for successfully diagnosed WLAN issues.
  • Sometimes we must stabilize the WLAN before we can remediate the WLAN with a phased approach.
  • Document the troubleshooting process from the original notification to the final. 

There are many Layers of your network and WiTS Pros can help peel the layers back.

We have a saying in the industry, “If the Wi-Fi is working properly, you don’t hear about it.” 🙂